Start the New Year Off Right

This has been another difficult year for many of us. Businesses struggling, some closing, and more to close, leaving people in further financial distress. You can’t turn on the news without hearing about all of the tragedy in the world. Those of us in the customer service industry have been challenged with trying to grow, or maintain the relationships that keep us earning a living. We want you to know that Savage Restoration is here for you, more than ever, to help you with the relationships you have with your customers. Too many in the insurance industry have made the choice to avoid claims and send their customers to an 800 number when they are in distress. More than 60% of our business currently comes directly from insurance carriers and third party management programs. We still get to assist your customers, but you don’t. This process works, but is not exactly the friendly customer service experience your customers would appreciate. There are claim representatives on the phone assigning companies like Savage Restoration to mitigate their losses. By the time the claim reaches us a day may pass, while your customer is waiting for help. The personal touch is not there until we arrive. Because of changes from COVID and other influences, some carriers may not even send a field adjuster. The only adjuster they are in contact with is on the phone somewhere in another state. Make 2023 a year you choose to reconnect with your customers and provide the excellent customer service your customers deserve. It’s what you would want if you needed help. Encourage your customers to call YOU...

Protecting Your Home During the Holiday Season

The holiday season is upon us. It’s time for gift giving, traveling, parties, baking cookies, hanging decorations, etc.  One thing homeowners often forget…PROTECTING THEIR HOME FROM FIRE DAMAGE.   Tree Fire Prevention and Safety: Keep trees securely upright. Fallen decorated trees are one of the common causes for fires during the holiday season.  All natural trees should be well watered.  If you have purchased an artificial tree, please make sure it is labeled “fire retardant”. Make sure you have a timer on the tree.  Unplug the tree lights before leaving your home or before going to bed. Holiday Lighting and Fire Safety: Unplug any lighting, indoor and out, before going to bed. Never leave any candles unattended. It only takes a moment to light and blowout a candle. It also only takes a moment for a spark from a candle to turn into a big fire. Do not run electrical wires under rugs. Additional Fire Safety Warnings:  Keep all items three-feet away from radiators, baseboard heaters, and space heaters. Keep a list of emergency contacts handy, including the number for your home or renter’s insurance company and a fire restoration specialist should the unthinkable happen. Make sure all fire, smoke, and carbon monoxide detectors in your home are in good working condition. Replace dead batteries. Replace any alarms that are over 10-years-old. Install a fire alarm on every level of your home and one outside of every bedroom door. Fires are always unexpected, and homeowners often feel devastated afterwards. Depending on the severity of the fire, Savage Restoration will arrange for emergency board-up services, emergency winterization, restoring electricity, textile...

How To Prevent Or Reduce Water Damage In Your Home

It doesn’t have to rain for days for your home to have water damage. You could discover water problems on a beautiful sunny day! Whether it’s an overloaded washing machine, an overflowing toilet, or a leaking water heater, water damage and cleanup can be devastating and costly. These are some water damage “instigators” in your home: Water heater – Over time they can rust on the bottom, then begin to leak.Dishwashers, washing machines, and refrigerators – Hoses deteriorate from the inside out. Rubber hoses consist of two layers of rubber with a cloth fiber inside that deteriorates over time. So what can you do to prevent water damage caused from inside your home? Know where the main water shutoffs are located. Install water shutoff valves on water lines under sinks and toilets and water lines leading to outside faucets.Repair small leaks around water heaters, refrigerators, dishwashers, and other appliances before they become a problem.Know and follow the recommended maintenance procedures for your appliances, such as periodically draining the water heater to clean out the sediment at the bottom of the tank.Check washing machine hoses for signs of deterioration and replace hoses that show any evidence of cracking.Before you leave home for an extended period of time, it’s a good idea to shut off the water valve leading to the washing machine.Run plenty of water when using your garbage disposal so it won’t clog and cause a leak. Don’t wash heavy-duty dirt down drains.Don’t put extremely dirty clothes in the washing machine. Instead, use a garden hose on the soiled items outside the house so the dirt doesn’t get into...

Fall Cleaning is Important Too!

Fall is officially here! The most colorful season of the year. Also, my personal favorite! However, it can be one of the most daunting times of year for bi-annual heavy clean-up. Not only are you dealing with remnants from summer sand beach days, but you now must deal with falling leaves. An important part of being a responsible adult is recognizing that when the leaves start to fall off trees, it’s time for a fall cleaning. Contrary to popular belief, fall cleaning is just as important as spring cleaning. Even as a respectable adult you are probably forgetting a few key places that have created colonies out of your neglect. You know how birds and bees will turn practically anything into nests and hives if they are certain to not be disturbed? Mold plays by those rules too, so you should probably start cleaning with a little more discipline. Let us start with some basics…. Embarrassing facts about refrigerators. For many, not only is the refrigerator a place to store weekly groceries, but it doubles as a shelf in times of need for non-discarded junk and mail. There is zero logic behind it other than not being able to throw away the no expiring 100th Bed Bath and Beyond coupon. I dare you to try not to cough when cleaning that dust pile up. Now let us talk about air movement in the home. Whether it’s a ceiling fan, window a/c or a stationary fan, eventually that dust will take a jolt of unfortunate physics and spread like a cloud of fresh snow across all your belongings. Think about...

5 Tips for Surviving the ‘Allergy Superburst’

Stuffy nose? Itchy, watery eyes? Sneezing? Itchy ears? Do these symptoms sound familiar?  It’s outdoor allergy season! Allergy season is a great time mostly for plants and nectar-producing insects. It is a time where pollen grains are abundant in the environment. It is also a season of vulnerability to human health; as a catalyst for some respiratory issues like asthma or other respiratory-related allergies. Well, what can you do besides avoid the great outdoors? Here are some steps to alleviate common spring woes: Studies show that pollen counts are highest in the early morning, from about 5:00 am until about 10:00 am – so try and plan outdoor activities later in the day.You can also be sure to keep your car windows closed while you drive. At home, try to keep your house windows closed. This is easiest if you have air conditioning. If it gets too hot, now is the time to enjoy your basement! It’s also a good rule to let someone else mow your lawn! See, seasonal allergies have some positives.Frequently get car washes – when your vehicle is covered with pollen, rain is what will activate the acidic properties which, over time, will damage your vehicle’s paint.  Plus, it saves you from unnecessary exposure. Outside of improving your homes aesthetics, removing pollen from siding is also important.  Pollen serves as a great contributor to the growth of weeds and other plants which attracts pests (rodents, birds, and insects) that damage your siding.You can also consult your doctor to see if antihistamines and/or nasal sprays would be appropriate for allergy season. This article is for informational purposes...

Use Precaution During The Grilling Season!

For many households, the return of warm weather signals the beginning of the outdoor cooking season. Before people fire up the grill, we ask them to take a few moments to think about grilling safety. Doing this at the start of summer can go a long way toward limiting grill accidents. A key concern with gas or charcoal grills is inappropriate placement: NFPA explained that more than one-third of all gas and charcoal grill home fires begin on an exterior balcony or unenclosed porch. U.S. fire departments respond to an average of 8,800 home fires involving grills, hibachis, or barbecues per year, including an average of 3,800 structure fires and 5,000 outside fires. These 8,800 fires caused annual average of 10 civilian deaths, 140 reported injuries and $96 million in direct property damage. (nfpa.org data) Here are the following safety tips for reference when grilling: Make Fire Safety a Priority Propane and charcoal BBQ grills should only be used outdoors.The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.Keep children and pets away from the grill area.Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.Never leave your grill unattended. Charcoal grills There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.Keep charcoal fluid out of the reach of children and away from heat...

Can You Sell a House with Mold?

Can You Sell a House with Mold? It would be up to the buyer, but why take the chance! Ask yourself, if you were a buyer, knowing or not knowing, would this affect your decision of buying the home? Could it affect your decision? A mold remediation specialist removes and cleans mold colonies and excessive mold growth, returning the air humidity in your home to what’s considered acceptable. Mold remediation involves using anti-fungal and antimicrobial cleaners on hard surfaces; sending removable soft surfaces such as sofa cushions and curtains out for cleaning; and replacing porous surfaces such as drywall. The area also is dried with fans and dehumidifiers, then sealed with plastic and negative air pressure. When getting ready to put your house on the market, it’s not uncommon for sellers to spend an average of two months on repairs and improvement projects. As you walk through your home, take a room-by-room inventory of what might need to be done. While noting down peeling paint or carpet that’s pulling up, don’t forget to glance up at your...

Spring is here, and so is Spring Cleaning

Spring is here, and so is Spring Cleaning. A year’s worth of food, bad Christmas gifts, clearance rack clothing, and junk items are no match for a motivated individual who wants to de-clutter. What will getting rid of junk and wiping down my tables and counters do?  Researchers have found that a cluttered, dirty home contributes to stress and anxiety. Aside from the mental benefits that come with a clean and tidy home, you are also reducing your risk of coming in contact with a surface that has been contaminated with infectious diseases, such as COVID-19.  Ok, that sounds great. Where do I start?  When it comes to decluttering your home, you are going to want to follow a few simple steps:  Set Goals – create a plan that will help you reduce frustrations as you go.Create a Sorting System – create three separate piles: Keeping, Tossing, and Storing.Disposal – properly dispose of the clutter from your “Tossing” pile. I am ready to do this! Any other tips that I should know? Here are a few good tips to follow when Spring Cleaning: We generally only use 20 percent of the items we own 80 percent of the time. Try to focus on getting rid of anything that you don’t use 80 percent of the time.Don’t spend time worrying about the cost of something when you purchased it. The money has already been spent and is non-recoverable. Instead, think of the value you will add to your daily life while living in a clutter-free home.Ask yourself if you truly love it. If you don’t, chances are you don’t need...

Common Myths About Water Damage

Water damage in your home can happen when you least expect it, leaving you caught off guard. When it comes to water damage cleanup, falling victim to these three common myths could actually make the damage caused even worse. Cleanup Can Wait When dealing with water damage, speed is critical. Water can soak into your floors, walls and furniture, and the longer it sits, the worse damage can get. The longer materials in your home are exposed to water, the odds of saving them are greatly decreased. And within 24 hours following water damage, mold growth can begin. The best way to minimize damage and avoid the risk of mold growth is to respond to water damage immediately. The Musty Smell Will Go Away When materials in your home like carpets, drywall and furniture are exposed to water and become saturated, they will hold on to an odor unless treated properly. And as mentioned above, within 24 hours following water damage, the growth of mold can begin. Mold will produce a musty smell which will linger in the affected area and can eventually spread throughout your home. Without proper water extraction, drying and sanitation, these odors can linger in your home and won’t disappear on their own. If The Water Isn’t Visible, It Must Not Be There Water damage that you can see may be the least of your problems. It may not look bad yet, but what is behind walls, in the ceiling, under floors or anywhere else hidden, can be worse than expected. These materials are all porous and will absorb water that you may not see. Even...

Preparing Your Home For Frozen Pipes

Preparing your home for winter is an important annual ritual for homeowners. For instance, did you know that adding insulation in your attic could help prevent ice dams this winter? And don’t forget that tuning up your heating system ahead of time can help prevent more costly emergency repairs at the height of a storm, when it can be difficult to find supplies and licensed contractors. The following winter maintenance tips can help you prepare your home to withstand another cold season and avoid the disaster frozen pipes can bring. Which Pipes Are Most At Risk Pipes that are the most exposed to the elements, including those outdoors and along the exterior walls of your home, may need extra protection during winter months. These include the following: Outdoor hose hookups and faucets.Swimming pool supply lines.Lawn sprinkler lines.Water pipes in unheated, interior locations such as basements, crawl spaces, attics, garages and kitchen and bathroom cabinets.Pipes running against exterior walls with little or no insulation. How to Prevent Frozen Pipes Before the winter: Check your home for areas where water pipes are located in unheated or poorly insulated areas. Be sure to check your basement, attic, crawl space, garage and within cabinets containing plumbing. Hot and cold water pipes should both be insulated. During the winter: Close inside valves supplying water to outdoor faucets and hookups.Open outdoor faucets to allow residual water to drain; be sure to keep them open during the cold weather months, while the water supply is turned off.Keep garage doors closed to help protect water pipes located in the garage.Open the doors on cabinets where plumbing is...